What guidelines and tips can be offered to me as a member of bookinterline.com?

What do I do if I have technical question regarding registration or web site issues?

Only airline employees and their direct relatives (that is, parents, dependents and siblings) can register on our ebsite. This is in concordance with our contractual agreement with hotels.

When booking hotels, only airline employees, their direct relatives (parents, dependents and siblings) are allowed to use the discount. However, if the airline employee wishes to book a vacation for him/herself and friends, they shall receive the discount for all parties. It is necessary for the airline employee to travel to receive this discount.

Cruise discounts are different from hotel discounts. Most cruiselines allow parents to travel without the airline employee. Certain cruiselines such as Royal Caribbean, Holland America and WIndstar allow dependents and in-laws also travel without the airline employee. Carnival and Princess require an airline employee to be staying in each reserved cabin.

What guidelines and tips can be offered to me as a member of bookinterline.com?

Registering online at www.bookinterline.com is free and extremely easy to do. Registering with us enables you to check out hotels, inquire about availability and rates as well as receive up-to-date specials by email. We suggest that before you make a booking, check flight availability first. Airport codes can be found on the general information page of each hotel on our website. Also, know before-hand how many occupants will be traveling. Making changes to a reservation initiates a fee of $15 per change.

If you are having trouble logging in to the website, call us at 800-250-5229 and one of our representatives will walk through a complete logging process with you. If there is further trouble, you will be routed to our Webmaster.

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These are automatic generated emails. Chances are that they might be in your Bulk Folder. Please check your Bulk/Junk Folder. Sometimes AOL do not relay this email. In this case please call us or send an email to the webmaster.

All Inclusive (AI) Plan means that your meals, drinks (including alcoholic beverage), non- motorized water sports, tips and taxes are included in the hotel price quoted on the website. European Plan (EP) signifies that the quote is just for the hotel cost. Meaning, you are responsible for meals, drinks, etc. Transportation is not included in any quote, except the Couples Resorts in Jamaica. In order to book your transportation to/from a Couples Resort, call BookInterline.com at 800-250-5229 with exact flight information. With all other hotels, BookInterline.com recommends that you take a taxi.

If you have registered on our website, bookinterline.com , then you have done the majority of the work. All that is needed after signing up as an airline employee is a credit card (MasterCard, Visa, AmericanExpress or Discover). If you are booking a reservation within 30 days, then the full balance is due upon confirmation. Confirmation takes approximately 24 hrs. If you are making a booking for a date over 30 days in advance,then only the deposit will be due upon confirmation and the final balance due 30 days before travel. Your credit card will automatically be charged upon confirmation. If you need to make changes to a reservation, you need to call BookInterline.com and speak to a reservations agent.

Cancelling your reservation for any reason will grant you a credit voucher with BookInterline.com You will have one year to use the voucher for any destination that BookInterline.com books with in Mexico or the Caribbean. The amount received for credit is the total amount paid for the reservation less the booking fee ($25 per adult).

A credit voucher is considered issued the first day of the hotel reservation. You have 1 year from that date to use the voucher. If you need more time, please send a request letter for extension to our accounting department at 441 E Northwest Hwy Grapevine, TX 76051. Make sure to include your name, original reservation number, request and date. An approved extension will initiate a $50 deduction to the value of the credit.

Receiving a credit from BookInterline.com takes approximately fourteen businesses days.

If you are bumped from your outgoing flight, call BookInterline.com to forward your dates by one day. Our toll free number is 800-250-5229 or 817-906-2580 if you are calling within the DFW metroplex. Our business hours are M-F 8 am - 7 pm and Saturday 10 am - 2 pm central standard time. If you are scheduled to check in to the hotel on a Sunday and get bumped from your flight, you need to call the hotel directly. The hotel phone number is available on your voucher. On Monday, call BookInterline.com and request that we roll the dates over at that time. Failure to do so will result in a "no-show" penalty, which prevents your from getting a credit for the night missed, thereby shortening the vacation by 1 night.

The more advance you give us, the better the chances for availability at a desired hotel. However, there are no penalties for using the bump protection service the day of travel. If you are bumped on a Sunday, when BookInterline.com is closed, you need to call the hotel directly. Your hotel phone number is available on your travel voucher. On Monday, call BookInterline.com and we will roll the dates over at the hotel. If you do not show up at the hotel without a phone call, a one-night penalty will take effect.

Unfortunately, once you have booked a hotel and the hotel has been paid by BookInterline.com, you are unable to change hotels or destinations. If you wish to do this, you will receive a credit with BookInterline.com and the new reservation will require new payment and booking fees of $25 per adult.

Certainly. Call our office at 800-250-5229 or 817-906-2580 to make a modification to the reservation. This change will initiate the $15 change fee in addition to the cost of the upgrade. BookInterline.com can only make an upgrade to a room category under contract.

A credit card is required to make a reservation. If it is necessary for you to use another method of payment, contact BookInterline.com to discuss unusual situations.

Yes, the room categories on our website are the only room categories with a contracted rate with BookInterline.com.

A confirmation takes approximately 24 hours, or 1 business day. If this period of time is well exceeded, call BookInterline.com at 800-250-5229 or 817-906-2580 to inquire.

The only fees associated with BookInterline.com are the booking fee and change fee. When making a reservation, a booking fee of $25 per adult is added to the rate quoted on our website. If you need to modify a reservation, there is a change fee of $15. This is a per change fee, not per person or per night.

The easiest way to make a reservation is by logging on to our website bookinterline.com and registering. Once registered, you can shop hotels and booking online takes only a few seconds.

When you get a quote on our website, you can click the View Details link to show a breakdown of cost per night. Remember the booking fee of $25 per adult is not included in this quote. Aside from the booking fee, there are no ther fees involved in the quote.

Yes. BookInterline.com also sells travel insurance through Travel Guard upon request. Travel Guard covers cancellation due to medical conditions, baggage insurance and terrorist incidents. Rates are based on age of traveler and cost per person of vacation. There are extra coverages available and exclusions applied.

BookInterline.com considers many hotel attributes to create the overall rating. All of our hotels are rated at least a 3-star up to a 6-star quality.

* * * * * * The elite of all hotels. Here, you will be treated like a king or queen. The hotel staff pays great attention to details from touching up the paint in the morning to using the perfect seasoning on your steak at night. Regardless of where these hotels are located,you feel like you are accessible to everything you need.

* * * * * The most popular quality of hotel for our travelers. The hotel staff will live up to your expectations in creating a fun environment for whatever the occasion. The decor and facilities are deluxe in quality as there are many restaurants and room categories to choose from.

* * * * A four star hotel is a combination of convenience, quality and amenities. With a moderate number of restaurants to choose from and accessible to a wide range of activities, you will have money left over for some excursions.

* * * Great value hotel. Typically you'll find a fair number of restaurants and average room accommodations. If you are traveling for only a few days, one of our three-star hotels would be a great deal.

Visit our website and you can search for cruises by cruiseline, date, destination and price range. Once you have found a cruise you are interested in, call us at 800-250-5229 or 817-906-2580 and we can find an up-to-date rate and availability. Booking a cruise is more detailed than booking a hotel reservation. It is essential that you fax over your employee identification to 817-488-6994 and be able to provide your cruise agent with exact spelling of names for all passengers, dates of birth and contact information. Please let us know if you have cruised before.

In most cases, a cruise runs higher than a hotel room. However, the more flexibility you have with your dates to cruise, the easier it is for the cruise agent to find a lower fare.

Cruise season is May thru September. At this time, rates run higher and availability is lower. It is necessary to book in advance and be willing to hold rates when available.

You can cruise almost anywhere in the world. The most common destinations are in the Caribbean. However, Hawaiian and Alaskan cruises are popular as well.

In most cases, yes. Although an original birth certificate and drivers license can be used in many of our cruise locations, starting in 2006, all passengers will need a valid passport.

Children do not have special rates, unless cruising with Disney. All rates are per person. The most you can hold in a cabin is four people, regardless of age.

Cruises run a minimum of 3 days. Most cruises run 3 - 10 days. However, there are cruises in Europe or transatlantic that run significantly more. It is essential that you inform your cruise agent of the desired length of the cruise.

All cruises have the same general design and concept, however as with hotels, you get what you pay for.

If you are prone to getting sea sick, let the cruise agent know. We can check for availability in the middle of the ship, where the noise and movement is at a minimum. Most people who make this extra request have no problems and continue to cruise.

There are many things to do one the ship has docked at port. You may buy excursions while on board and take a tour. Or, you could just roam the area and find a nice place to eat lunch. Some people like to take advantage of an empty ship and stay on board.

Our cruise agents typically get a broken down rate from the cruiseline and quote only the final figure. If you would like a the cost itemized, just ask and would be more than happy to do so. Cruise rates involve, the cruise portion, port taxes, government taxes and BookInterline.com's booking fee of $20 per adult.

Be prepared with exact spellings of all passengers' names as listed on their passports or birth certificates (whichever documents will be accompanying them on the cruise). Our cruise agents also need birth dates of all passengers and whether or not you have cruised in the past. It is vital that you inform the cruise agent of any medical or dietary needs at the time of booking. Finally, let the cruise agent know if you are interested in booking transportation, vacation protection, and pre/post night hotel stay.

It is important to inform your cruise agent of any special needs at time of booking. If you do not mention any necessary accommodations (disabilities, medical or dietary needs), the cruise agent will assume there are none and not make any special arrangements.Making changes to a cruise reservation can be costly.

Our hotel contracts do not include transportation. The majority of our passengers are traveling on stand-by and take the risk of being bumped from a flight therefore arriving later than expected to the hotel. Because of this, hotels do not like to make firm reservations with their shuttles. BookInterline.com suggests taking a taxi to your hotel. Rates vary, ask a reservations agent at time of booking for transportation estimates. If you are traveling in a group, seeking a van upon arrival at the airport may be the most economical solution. You may, however, reserve transportation from/to the airport to/from the cruiseship at time of booking. These rates are reasonable and all that is needed are your flight details to make these arrangements.

For the most part, you need your airline employee identification, passport/original birth certificate and drivers license at the airport. It would be wise to contact the International desk at your airport for any further updates on documentation.

Passengers under the age of 18 need consent from both parents in order to leave the country. If a parent is traveling alone with a minor, they must have a notarized letter of consent from the other parent. If one parent is deceased, a copy of the death certificate is necessary. If a minor is traveling with an adult other than his/her parents, a notarized letter from both parents is required.

For the most accurate cost of the departure tax, contact the International desk at your airport. They can also help out with necessary documentation needed for leaving the country.